AMI MotorHub questions, answered.
The most common questions from AMI MotorHub customers — across Servicing, Repairs and WoF. Got a question that isn't here? Call 0800 51 61 71.
AMI MotorHub services are available to everyone. Discounted pricing is available to customers insured with AMI, State, NZI, and participating bank partners.
Servicing and WoF are routine maintenance services you can book directly. Repairs typically relate to damage and may start through an insurance claim.
Service times vary by service type — approximately 1.5 hours for a Standard or EV service and 2 hours for a Premium service, plus an additional 30 minutes if bundled with a WoF.
Courtesy cars are available for collision repair or servicing, subject to availability.
Updates are provided via email, text message or phone call.
Yes — AMI MotorHub provides a workmanship guarantee, with published commitments outlining what happens if an issue is attributable to AMI MotorHub work.
Our locations offer comfortable reception areas with seating, refreshments and customer Wi-Fi. Some locations also offer workspace facilities and a children's play area.
Timeframes typically average around 3.5 days, but vary depending on the extent of the damage and parts availability. AMI MotorHub will provide an estimated completion time once the vehicle has been assessed.