Insurance repairs, coordinated end-to-end.
A dedicated case manager guides you from claim through to handover.
Trusted by AMI homeowners across Aotearoa.
Backed by AMI's insurance family and trade-vetted partners — every job is workmanship-guaranteed.
[Indicative placeholders — final partner logos pending AMI brand sign-off]
Insurance repairs, handled for you.
From a managed home claim through to upgrading fixtures while trades are on site — coordinated end-to-end, with special pricing if you're insured with AMI, State or NZI.
Home repairs, end-to-end.
Three steps from claim to keys-back. We coordinate the work and you stay in control of the choices.
Step 1 · Book
We assess the damage
An expert assessment is arranged — either via a video call or a visit to your property — to understand what repairs and materials are needed.
Step 2 · Repair
Repairs delivered by trusted trades
AMI HomeHub coordinates with vetted tradespeople and manages the process end-to-end. Need extra work outside the claim? We can quote that too.
Step 3 · Track
Track everything online
Your AMI HomeHub Customer Portal shows updates, messaging with your repair team, appointments, and any photos or documents you've uploaded.
Like-for-like rarely feels right after a loss.
- Traditional claims limit customers to like-for-like outcomes, which often feels underwhelming after a loss.
- Customers frequently want better fixtures, finishes, or extra work — but lack a simple, coordinated way to achieve this during a claim.
- Cash settlements create poor customer experience, fragmented outcomes, and higher downstream costs.
What AMI HomeHub changes.
AMI HomeHub introduces choice at the right moment in the claims journey.
Upgrade for the difference
Choose a better product and pay only the gap between the claim entitlement and the upgrade price.
Add work while trades are onsite
Painting, electrical, plumbing — layer in extras while we're already on site.
Quoted and separated
All upgrades and additionals are clearly quoted, customer-funded, and separated from claim costs.
Your claim, on one screen.
From the moment your claim is lodged, AMI HomeHub Online gives you a single place to manage the work — choose materials, book the trades, message your case manager and watch the project progress.
- Material selection per-room with included & upgrade options
- Real-time progress and milestone updates
- Direct messaging with your dedicated case manager
- Centralised photos, quotes and policy documents
Got a home claim?
Talk to a case manager about your insurance repair — we'll coordinate the work from claim through to handover.
Important: Upgrades and additional work may require customer payment and are separate from your insurance claim entitlement. Availability of products, services and repair options depends on your claim and policy.